FAQ

For orders within the UAE, delivery typically takes 1-3 business days. For international orders, delivery times vary between 7-14 business days depending on your location. You will receive a tracking number via email once your order has been dispatched.

Yes, we offer free shipping within the UAE on all orders above AED 200. For international orders, shipping costs are calculated at checkout based on your location and the weight of your order.

Yes, we ship to most countries worldwide. Please note that international customers may be responsible for customs duties and import taxes, which are determined by your local customs authority. These fees are not included in our shipping charges.

Absolutely! Once your order is shipped, you will receive an email with your tracking number and a link to track your package. You can also track your order by logging into your account on our website.

Yes, all our fragrances are designed to be genderless. We believe that scent is a form of self-expression that transcends traditional gender boundaries. Each fragrance is crafted to be worn by anyone who connects with its unique character.

All our fragrances are Eau de Parfum (EDP) with a concentration of 20-25%. This ensures excellent longevity and projection, typically lasting 8-12 hours on skin depending on your skin type and the specific fragrance.

Our fragrance oils are sourced from Italy, where tradition meets innovation in the art of perfumery. We work with renowned perfumers who use only the finest raw materials to create our unique compositions.

Our fragrances come in 100ml bottles. This generous size ensures you have plenty of your favorite scent to enjoy for months to come.

Due to the nature of fragrance products, we cannot accept returns on opened or used items. However, we accept returns within 14 days of delivery for unopened products in their original packaging. Please contact us to initiate a return.

Yes, exchanges are allowed within 7 days of delivery for unused, unopened items in their original packaging. Please contact our customer service team at info@scentsoflegends.com to arrange an exchange.

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at info@scentsoflegends.com with photos of the damage. We will arrange a replacement or full refund at no additional cost to you.

We accept all major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, and secure online payment methods. All transactions are processed through secure, encrypted payment gateways.

Yes, your security is our priority. We use industry-standard SSL encryption to protect your personal and payment information. We never store your full credit card details on our servers.

Currently, we only accept online payments. This allows us to process and ship your order faster while ensuring a secure transaction for both parties.